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Winter Garden Home-Plast
Help & Information

Frequently Asked
Questions

Find answers to the most common questions about our products, services, and work process.

General Questions

Home-Plast Engineering offers a complete range of architectural solutions for outdoor and indoor spaces:

  • Pergolas – bioclimatic and classic aluminum systems with LED lighting and automation
  • Winter Gardens – panoramic glass structures for year-round comfort
  • Glazing Systems – frameless glazing, glass accordion and guillotine systems
  • Canopies – aluminum and glass canopies for terraces and entrances
  • Carport Systems – vehicle canopies in Umbrella and Bended types

We operate throughout Bulgaria with a focus on Sofia and the surrounding area. We perform installations in the following regions:

  • Sofia and Sofia region
  • Plovdiv and surrounding areas
  • Varna, Burgas and the Black Sea coast
  • Mountain resorts (Bansko, Borovets, Pamporovo)
  • All other cities for orders above a certain value

For projects outside Sofia, transportation costs are calculated individually.

Getting a quote is easy and free:

  1. Contact us – by phone, email or through the contact form
  2. Describe your project – send dimensions, photos and your preferences
  3. Free site visit – our specialist will visit the site for exact measurements
  4. Detailed quote – you receive a complete quote with 3D visualization within 3-5 business days

Phone: +359 888 001 532

We use only high-quality materials from leading European manufacturers:

  • Aluminum profiles – powder coated, corrosion resistant, with thermal break
  • Glass – tempered and laminated (6-10 mm), with tinting and solar control options
  • Polycarbonate – multi-wall, UV-resistant, with 10-year warranty
  • Steel – hot-dip galvanized and powder coated for carport systems
  • PVC and HDPE covers – waterproof, UV-stabilized

Yes, we offer flexible payment terms:

  • Standard scheme: 50% advance payment, 50% upon installation
  • Installment payment: up to 12 months interest-free upon approval
  • Bank financing: partnership with leading banks for consumer loans

Contact us for an individual payment plan tailored to your budget.

Pergolas

Bioclimatic Pergola:

  • Rotating louvers (0-135°) for light and ventilation control
  • Motorized control via remote or smartphone
  • Rain and wind sensors for automatic closing
  • Integrated drainage system
  • Ideal for year-round use

Classic Pergola (Flat):

  • Fixed roof made of polycarbonate or glass
  • More affordable price
  • LED lighting option available
  • Suitable for rain and sun protection

Maximum dimensions depend on the pergola type:

  • Bioclimatic: up to 6 m width × 7 m length per module
  • Flat pergola: up to 5 m width × 6 m length
  • Connected modules: unlimited area by connecting modules

For larger areas, we design multi-module systems with intermediate columns.

Yes, pergolas can be installed on:

  • Concrete base – standard installation with anchor bolts
  • Tiles/pavers – with additional reinforcement
  • Wooden deck – with reinforced substructure
  • Building wall – wall mounting for smaller models

During the site visit, we assess the condition of the base and recommend the most suitable solution.

The price depends on type, size and options:

  • Flat pergola: from €180/m² (with polycarbonate)
  • Flat pergola with glass: from €230/m²
  • Bioclimatic pergola: from €330/m²

Additional options: LED lighting (+€40-75/m), side panels, sensors, Smart Home integration.

Prices are approximate. Contact us for an exact quote.

Winter Gardens

Yes, our winter gardens are designed for year-round use:

  • Thermal insulation: aluminum profiles with thermal break
  • Glass units: double or triple glazing (U-value up to 1.0)
  • Heating: compatible with underfloor heating, radiators or air conditioning
  • Ventilation: openable sections and air conditioning options

With proper design, the winter garden maintains a comfortable temperature in both summer and winter.

It depends on the type of construction and location:

  • No permit: light structures up to 20 m² on residential properties
  • With notification: structures between 20-50 m²
  • Building permit: over 50 m² or when changing the facade in protected areas

We recommend consulting with your local municipality. If needed, we assist with document preparation.

We use high-quality glass units according to your needs:

  • Double glazing (24 mm): 4-16-4 mm, standard option
  • Triple glazing (36-44 mm): maximum thermal insulation
  • Solar control: reduces summer overheating by up to 60%
  • Tempered/laminated: for roof elements and doors
  • Self-cleaning: special coating for easier maintenance

Timelines depend on project complexity:

  • Design: 5-10 business days
  • Production: 30-45 business days
  • Installation: 3-7 days depending on size

Total: 6-10 weeks from contract signing to completion.

For urgent projects, we offer express service with additional charge.

Glazing Systems

We offer three main systems:

  • Frameless glazing: minimalist design, panels slide and stack to the side
  • Glass accordion: panels fold like an accordion, freeing up to 90% of the opening
  • Guillotine: vertically sliding panels, ideal for balconies

Each system has its own advantages – we recommend a consultation to choose the most suitable one.

Yes, frameless glazing is completely safe:

  • Tempered glass: 5-6 times stronger than regular glass
  • When broken: it breaks into small, safe pieces
  • Thickness: 8-10 mm for maximum strength
  • Locking: locking system for each panel
  • Certification: all products are certified to European standards

Yes, but there are some requirements:

  • Building approval: Consent from the building’s homeowners association is required
  • Uniform appearance: Some buildings require uniform glazing appearance
  • Technical requirements: Check the load-bearing capacity of the railing

We prepare technical documentation that can be presented to the homeowners association.

Cleaning is very easy thanks to the design:

  • Panels rotate 180° for cleaning both sides from inside
  • Use standard glass cleaner
  • Clean rails with a damp cloth and vacuum
  • We recommend cleaning 2-4 times per year

We also offer self-cleaning glass for minimal maintenance.

Canopies & Carport Systems

Umbrella Type:

  • Central column like an umbrella
  • Ideal for single parking spaces
  • Minimal footprint
  • More economical option

Bended Type:

  • Elegant curved shape
  • Columns on one side only
  • Suitable for multiple vehicles
  • Modern aesthetic appearance

Carport systems protect your vehicle from:

  • Sun: prevents overheating and paint fading
  • Rain and hail: reliable protection from weather conditions
  • Snow: prevents accumulation on the vehicle
  • Birds and tree sap: keeps the car clean
  • UV rays: protects the interior and dashboard

HDPE mesh provides up to 95% shading and free air circulation.

It depends on the installation type:

  • Concrete base: recommended for maximum stability
  • Asphalt: installation possible with anchor bolts
  • Grass/soil: with concrete foundations for columns

During the site visit, we assess the terrain and recommend the most suitable solution. We can also perform the concrete work.

We design carport systems for various needs:

  • 1 vehicle: single Umbrella or Bended module
  • 2 vehicles: double module or connected singles
  • 5-10+ vehicles: row systems for company parking
  • 50+ vehicles: complex solutions for commercial sites

We have completed projects for car dealerships, shopping centers and hotels with over 100 parking spaces.

Work Process & Warranty

Our process is transparent and efficient:

  1. Consultation (free): We discuss your needs and ideas
  2. Site visit: Measurements and site assessment
  3. Design and quote: 3D visualization and detailed price quote
  4. Contract: Signing and advance payment
  5. Production: 30-45 business days
  6. Installation: Professional installation by our team
  7. Handover: Inspection, training and warranty card signing

We offer a comprehensive warranty:

  • Structure: 5-year warranty
  • Powder coating: 10-year warranty
  • Motorization: 3-5 years (depending on manufacturer)
  • Glass: 2 years (with proper use)
  • Polycarbonate: 10-year UV warranty

The warranty covers manufacturing defects and material defects under normal use.

Yes, we offer full post-warranty service:

  • Maintenance: annual inspection and maintenance
  • Repair: quick response to problems
  • Spare parts: available parts for all models
  • Upgrades: adding new options to existing systems

We recommend annual maintenance for maximum longevity of the structures.

Natural disasters (strong wind, hail) are not covered by the standard warranty, but:

  • Structures are designed for wind loads up to 120 km/h
  • We issue documents for insurance claims
  • We offer priority repair in case of damage
  • We recommend including the structure in property insurance

Didn’t Find Your Answer?

Contact us and we’ll answer all your questions